Privacy Policy – One World Rental

Privacy Policy

Version: 1.2
Effective Date: 15 February 2026
Last Updated: 25 February 2026

This Privacy Policy outlines how we collect, use, and disclose your personal information when you use our services. It also explains your rights regarding your data and how we comply with legal requirements to protect your privacy. By using our services, you agree to the terms of this policy.

Data Collection and Usage

We collect and use your personal data to improve and deliver our services. Your information is used in compliance with this Privacy Policy, ensuring your privacy is always protected.

Interpretation and Definitions

  • Account: A unique account created for you to access our services.
  • Affiliate: A company that controls, is controlled by, or is under common control with another party, usually with a shareholding of 50% or more.
  • Company: Refers to One World Rental, based at 4 Raven Road, South Woodford, Essex, London.
  • Cookies: Small files stored on your device that track your browsing activity and enhance your experience.
  • Country: Refers to the United Kingdom.
  • Device: Any device that accesses our services, including computers, mobile phones, and tablets.
  • Personal Data: Any information that can be used to identify an individual.
  • Service: A third-party entity that processes data on behalf of the company to help facilitate our services.
  • Service Provider: A natural or legal person who processes data on behalf of the company.
  • Usage Data: Data collected automatically when you use our service, such as your IP address, browser type, and pages visited.
  • Website: Refers to One World Rental's website (https://oneworldrental.co.uk/).
  • You: Refers to the individual or entity accessing our services.

Data We Collect

Personal Data
When using our service, we may ask for personally identifiable information such as your email address and any other data needed to provide the best experience.

Usage Data
We automatically collect usage data whenever you visit our website, including your device's IP address, browser type, pages visited, and time spent on each page. We also collect data when you access our services via mobile devices, including your device's unique ID and browser type.

Tracking Technologies and Cookies

We use cookies and other tracking technologies to improve your experience. These include:

  • Session Cookies: Temporary cookies that are deleted when you close your browser.
  • Persistent Cookies: Cookies that remain on your device even after you close your browser.
  • Web Beacons: Small tracking elements used to monitor activity on certain sections of our website or email communications.

You can disable cookies through your browser settings, but doing so may limit your ability to use certain features of our website.

How We Use Your Data

We may use your personal data for the following purposes:

  • To provide and maintain our service: Ensuring the service functions effectively and monitoring its usage.
  • Account management: Managing your account and the functionalities available to you as a registered user.
  • Customer support: Contacting you via email, phone, or SMS regarding updates or other services.
  • Marketing: Sending you information about similar services unless you opt out of such communications.
  • Legal compliance: Managing business transfers or legal obligations, such as responding to lawful requests from public authorities.

We may also process certain personal and sensitive data with trusted third-party processors (such as Stripe Identity) when required to meet legal obligations, including anti-fraud, identity verification, and KYC requirements.

Data Sharing and Disclosure

We may share your personal data in the following situations:

  • With Service Providers: To help operate, analyse, and improve our services. This includes payment processing and identity verification providers such as Stripe (see section 'Third-Party Data Processors').
  • For Business Transactions: In the event of a merger or acquisition, your data may be transferred.
  • With Affiliates: Your data may be shared with our affiliates, who are required to follow this Privacy Policy.
  • With Your Consent: We may share your data for purposes not covered in this policy, with your explicit consent.

Third-Party Data Processors

To deliver our services securely and in compliance with applicable laws, we engage certain trusted third-party processors who handle personal and, in some cases, sensitive data on our behalf. These processors are contractually bound by Data Processing Agreements (DPAs) that ensure your data is handled in accordance with the UK GDPR and other relevant data protection legislation.

Stripe (Payment Processing & Identity Verification)
We use Stripe, Inc. (and its affiliates) to process payments made through our online checkout and to verify customer identity.

  • Data shared: Payment details, billing address, contact information (such as name and email), and identity verification documents (such as government-issued ID and biometric data).
  • Purpose: To process payments, prevent fraud, verify customer identity, and comply with financial regulations and KYC (Know Your Customer) requirements.
  • Lawful basis: Contract — processing is necessary for the performance of a contract (Article 6(1)(b) UK GDPR) and Legal obligation — compliance with anti-money laundering and fraud prevention laws (Article 6(1)(c) UK GDPR).
  • Data location: Stripe may transfer data outside the UK using standard contractual clauses approved by the UK ICO.
  • Privacy Policy: https://stripe.com/gb/privacy
  • Identity Verification: https://stripe.com/gb/identity

Microsoft Clarity (Analytics)
We use Microsoft Clarity to understand how visitors interact with our website through session recordings and heatmaps. This service is only activated when you consent to analytics cookies.

  • Data collected: Anonymised behavioural data including clicks, scrolls, mouse movements, and IP address.
  • Purpose: To analyse user behaviour and improve website usability and performance.
  • Lawful basis: Consent (Article 6(1)(a) UK GDPR) — Clarity only activates after you accept analytics cookies via our cookie consent banner.
  • Data retention: Up to 13 months.
  • Data location: Microsoft may transfer data outside the UK using standard contractual clauses approved by the UK ICO.
  • Privacy Policy: https://privacy.microsoft.com/privacystatement

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We will also retain usage data for a limited period, primarily for internal analysis and to improve our services.

Data Transfers

Your data may be transferred to countries with different data protection laws than your jurisdiction. By using our services, you consent to this transfer, and we will ensure that your data is treated securely, following this policy.

Where we transfer your personal data to third-party processors outside the UK or EEA, such as Stripe, we ensure that appropriate safeguards are in place, including the use of standard contractual clauses approved by the UK Information Commissioner's Office (ICO).

Deleting Your Personal Data

You have the right to request the deletion of your personal data. You can update or delete your information by logging into your account or contacting us directly. However, we may retain some data for legal reasons.

Legal Disclosures

We may disclose your personal data to comply with legal obligations, protect our rights, investigate wrongdoing, or ensure public safety.

Data Security

We prioritise the security of your personal data but cannot guarantee complete security. While we take necessary precautions, transmission over the internet carries inherent risks.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware of such data, we will delete it immediately.

Links to Third-Party Websites

Our website may contain links to third-party sites, which we do not control. We recommend reviewing their privacy policies before providing any personal information.

Policy Updates

We may update this Privacy Policy occasionally. Changes will be posted on this page, and we may notify you by email or through our service. It is advised to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us: