Summary: At the end of your rental, we make returns and collections easy. Follow the included instructions to pack your items, and we’ll handle the rest.
End of Rental: At the end of your rental, follow the included instructions to pack your items for return.
Collection: We’ll arrange a courier collection or provide a return label, depending on your location and order type. Collection details will be confirmed by email.
Missed Collections: If a collection is missed, contact us as soon as possible to reschedule. Additional fees may apply for repeated missed collections.
Exchanges: If you need to exchange an item, contact our team as soon as possible. We’ll do our best to accommodate your request, subject to availability and timing.